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Health Deal Reviews 

4,230
•
TrustScore 5 out of 5

4.8

Price Comparison Site
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Review summary

Created with AI, based on recent reviews

Looking at 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional helpfulness, in-depth knowledge, and remarkable patience demonstrated by the staff during detailed consultations. Consumers truly appreciate how clearly every policy detail is explained, ensuring people feel fully informed and never rushed into making hurried choices. A few other people also felt that the entire transition process from one provider to another was handled in a remarkably smooth and seamless manner. Reviewers frequently mentioned achieving significant financial savings on their monthly health insurance premiums while successfully maintaining or improving their overall coverage levels.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, extensive product... See more

Customer service

People report positive experiences with customer service, often praising agents for being exceptionally... See more

Service

Users describe positive interactions with service, highlighting helpful and friendly representatives who... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how quick, easy, and... See more

Value for money

Consumers find value for money to be positive, expressing great satisfaction with the significant financial... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mia was one of the best on- line sales persons I have personally encountered. Everything was explained clearly and she gave options to consider. I did not feel rushed at any point which I appr... See more

Rated 5 out of 5 stars

Amy was excellent, professional, product knowledge amazing, simple, clear and precise comparing my health cover needs and more. Explanation on all areas and polite and pleasant. First time on explains... See more

Rated 5 out of 5 stars

I spoke to Rosa who had good answers to every question I asked, and there were a lot of them, then at times when she had an element of doubt she followed through with discussing with her supervisor... See more

Rated 5 out of 5 stars

Great call back, follow up and explanation of information about cover. Friendly, helpful and very personable agent. Appreciated the patience given when I was undecided. Sometimes you need time to thin... See more

Company details

  1. Price Comparison Site
  2. also in
  3. Financial Consultant
  4. Health Insurance Agency
  5. Insurance Agency

Information provided by various external sources

Compare private health insurance with Health Deal. Health Deal has been proudly helping Australians compare private health insurance since June 2015. We have a range of health funds & policies for you to compare with, we're confident you'll love our service.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(4,230)

452 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent communicator

Excellent communicator, very patient with my asking for repeats on some information. This was a very complex change of Health Insurance and I appreciated the willingness in repeating instructions. Being 85yrs old there was a lot of info to absorb. Just as well it comes in printed form.

6 October 2026

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